Returns & Exchanges
At MAKEUP BY MARIO, we want you to love your purchase, but we understand if a product isn't the perfect fit. We offer easy returns and exchanges on all orders within 30 days of the delivery date.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label and print it directly from your browser or save it to your mobile device.
- 3.Pack and Ship
Securely pack your items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.